06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would get here in 1-2 weeks (). I got a generated e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in business. Looked on their website and it says they are trying to ship orders put by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among countless other orders. We say sorry for the inconvenience triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking information. I’ve emailed twice and called with no success. . Finally today spoke to representative who specified they would email me tracking info however might not provide ship date. I acquired 1 kit at full cost and another at half off, spent a total of $224 ().
As I was typing this problem I did receive an email which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything normalizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of being part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We provide an one month cash back ensure with complete refund on any utilized or unused items. Consumer just needs to pay return label. Just return your products to us within thirty days of positioning your order. Customer is accountable for return shipping costs.
Any kind of refund will be released as shop credit if returned after your 30-day window. Since of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the one month duration, but they kept jacking me around, SO that the 1 month duration had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days cash back guarantee with full refund on any used or unused products (). Customer just needs to pay return label. Simply return your items to us within one month of putting your order – .
Since of the nature of our company and products, we are unable to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase against defects due to faulty craftsmanship or products occurring from Normal Use of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by accident, abuse or neglect. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you discover a flaw and notify SNOW during the warranty duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any response. I likewise consisted of images and my order number.
We deeply excuse the trouble! We are working to resolve this problem as quickly as we can. Initially, please make certain your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in different gadgets including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have likewise sent out many emails to inquire on my order. At this point I simply desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has been pushed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many consumers as possible. We really apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes once again that you would reevaluate SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW household.