06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would get here in 1-2 weeks (). I got a created email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no reaction. I don’t even understand if they are still in company. Searched their site and it states they are attempting to deliver orders put by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to deliver out among countless other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking info. I have actually emailed twice and called without any success. . Finally today spoke to agent who specified they would email me tracking info however could not provide ship date. I acquired 1 set at full price and another at half off, invested an overall of $224 ().
As I was typing this problem I did get an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many consumers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I contacted this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No worries! We offer an one month refund guarantee with complete refund on any utilized or unused items. Consumer simply has to pay return label. Merely return your items to us within 30 days of placing your order. Customer is accountable for return shipping costs.
Any type of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 30 day duration, but they kept jacking me around, SO that the 1 month period had passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide an one month refund ensure with full refund on any utilized or unused items (). Client just has to pay return label. Simply return your items to us within one month of positioning your order – .
Due to the fact that of the nature of our organization and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase against defects due to faulty craftsmanship or products developing from Typical Usage of the device.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage caused by mishap, abuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you discover a problem and inform SNOW during the guarantee duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business several times over two weeks with no response. I also consisted of photos and my order number.
We deeply excuse the inconvenience! We are working to fix this concern as rapidly as we can. First, please ensure your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent various emails to inquire on my order. At this point I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous customers as possible. We really apologize we could not satisfy your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of being part of the SNOW household.