06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I right away received an email that my order would arrive in 1-2 weeks (). I got a generated email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no reaction. I don’t even understand if they are still in service. Looked on their site and it says they are attempting to ship orders placed by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to deliver out amongst thousands of other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking details. I’ve emailed two times and called with no success. . Finally today talked to agent who stated they would email me tracking info but could not provide ship date. I acquired 1 package at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous clients as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of being part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No worries! We provide a 1 month cash back guarantee with full refund on any used or unused products. Customer just needs to pay return label. Merely return your products to us within one month of putting your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day period had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We offer a 1 month refund ensure with full refund on any utilized or unused products (). Customer just needs to pay return label. Simply return your items to us within one month of placing your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the original date of purchase versus problems due to defective workmanship or products arising from Regular Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by accident, misuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you find a flaw and notify SNOW during the guarantee duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks without any reaction. I also consisted of images and my order number.
We deeply ask forgiveness for the hassle! We are working to solve this problem as rapidly as we can. First, please make sure your phone is credited at least 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent various e-mails to ask on my order. At this moment I simply want a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many consumers as possible. We really apologize we couldn’t satisfy your needs and we hope that when everything stabilizes again that you would reconsider SNOW. .Thank you for offering yourself the chance of being part of the SNOW family.