06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an email that my order would arrive in 1-2 weeks (). I received a created email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even understand if they are still in company. Searched their website and it states they are trying to deliver orders positioned by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among countless other orders. We ask forgiveness for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of clients as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking details. I have actually emailed twice and called without any success. . Lastly today spoke with representative who mentioned they would email me tracking details but could not provide ship date. I purchased 1 set at complete cost and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an email which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we could not meet your requirements and we hope that when everything normalizes again that you would reevaluate SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I contacted customer Providers about being dissatisfied with the results from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide a thirty days refund ensure with full refund on any utilized or unused items. Customer simply has to pay return label. Just return your products to us within 1 month of positioning your order. Customer is accountable for return shipping costs.
Any kind of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the one month duration, but they kept jacking me around, SO that the 30 Day duration had passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a thirty days cash back ensure with full refund on any used or unused items (). Customer just has to pay return label. Merely return your items to us within 30 days of putting your order – .
Since of the nature of our company and products, we are unable to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus problems due to faulty craftsmanship or products arising from Typical Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you find a defect and alert SNOW during the warranty duration, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no action. I likewise consisted of images and my order number.
We deeply excuse the inconvenience! We are working to fix this issue as rapidly as we can. Initially, please make sure your phone is charged to at least 50% Second, please use it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have also sent many emails to ask on my order. At this moment I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW household.