06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would show up in 1-2 weeks (). I received a generated email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I don’t even know if they are still in business. Looked on their website and it says they are attempting to deliver orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship out amongst countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking details. I have actually emailed two times and called with no success. . Lastly today talked to representative who stated they would email me tracking info however could not provide ship date. I bought 1 set at full price and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible. We genuinely apologize we could not meet your requirements and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for providing yourself the chance of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I contacted this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No worries! We provide a 30 day refund guarantee with full refund on any used or unused products. Customer just needs to pay return label. Simply return your products to us within 1 month of positioning your order. Client is accountable for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Because of the nature of our organization and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 1 month duration, but they kept jacking me around, SO that the one month duration had passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 30 day refund guarantee with complete refund on any utilized or unused products (). Client just needs to pay return label. Just return your products to us within 30 days of positioning your order – .
Since of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against flaws due to faulty workmanship or products arising from Regular Use of the device.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage caused by mishap, misuse or neglect. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you discover a defect and notify SNOW throughout the warranty duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks without any action. I likewise consisted of photos and my order number.
We deeply apologize for the trouble! We are working to fix this issue as rapidly as we can. First, please ensure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various gadgets including phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually likewise sent numerous e-mails to ask on my order. At this point I simply desire a refund, but can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many clients as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever normalizes again that you would reassess SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.