06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would get here in 1-2 weeks (). I received a produced email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in organization. Looked on their website and it states they are attempting to ship orders positioned by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst thousands of other orders. We say sorry for the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I have actually emailed two times and called without any success. . Lastly today spoke with agent who mentioned they would email me tracking info but could not offer ship date. I purchased 1 kit at full price and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible. We really apologize we could not satisfy your needs and we hope that when whatever normalizes once again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I contacted customer Services about being dissatisfied with the results from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a 30 day refund ensure with complete refund on any used or unused products. Customer just needs to pay return label. Simply return your products to us within 30 days of placing your order. Client is responsible for return shipping costs.
Any kind of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the one month duration, but they kept jacking me around, SO that the thirty days period had actually passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We offer an one month cash back guarantee with full refund on any utilized or unused items (). Consumer simply has to pay return label. Simply return your items to us within 1 month of putting your order – .
Due to the fact that of the nature of our business and products, we are unable to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase versus defects due to malfunctioning craftsmanship or materials arising from Normal Usage of the device.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage brought on by mishap, abuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you find a problem and inform SNOW during the guarantee period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks with no action. I likewise consisted of photos and my order number.
We deeply say sorry for the inconvenience! We are working to resolve this concern as rapidly as we can. Initially, please make sure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in different devices consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent out numerous e-mails to ask on my order. At this moment I just want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous customers as possible. We really apologize we couldn’t satisfy your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW household.