06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would get here in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even understand if they are still in company. Searched their website and it says they are attempting to ship orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking info. I have actually emailed twice and called without any success. . Lastly today spoke with agent who specified they would email me tracking details but might not supply ship date. I bought 1 package at full cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many customers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when everything stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the chance of belonging to the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called client Services about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We provide a 1 month cash back guarantee with complete refund on any used or unused products. Client simply needs to pay return label. Simply return your items to us within thirty days of putting your order. Consumer is accountable for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the thirty days duration, but they kept jacking me around, SO that the one month duration had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We use a thirty days cash back guarantee with full refund on any used or unused products (). Consumer just has to pay return label. Merely return your items to us within 30 days of positioning your order – .
Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against flaws due to malfunctioning workmanship or materials developing from Typical Usage of the device.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage caused by accident, abuse or disregard. Any effort to open or take apart the device (or its accessories) will void the guarantee. If you discover a flaw and alert SNOW throughout the warranty period, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over two weeks with no response. I likewise included photos and my order number.
We deeply excuse the hassle! We are working to fix this concern as quickly as we can. Initially, please make certain your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually also sent out many emails to ask on my order. At this point I simply desire a refund, however can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We say sorry for the inconvenience caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous consumers as possible. We really apologize we couldn’t satisfy your requirements and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.