06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I right away got an email that my order would arrive in 1-2 weeks (). I got a generated e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even know if they are still in organization. Searched their website and it says they are trying to deliver orders positioned by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship out amongst countless other orders. We apologize for the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed two times and called with no success. . Lastly today talked to representative who mentioned they would email me tracking information but could not supply ship date. I purchased 1 kit at full price and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an e-mail which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous customers as possible. We really apologize we could not meet your requirements and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for offering yourself the chance of becoming part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called consumer Services about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We provide a 30 day refund guarantee with complete refund on any used or unused products. Client just needs to pay return label. Just return your products to us within 1 month of positioning your order. Customer is accountable for return shipping costs.
Any kind of refund will be released as store credit if returned after your 30-day window. Because of the nature of our company and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the one month duration, but they kept jacking me around, SO that the thirty days period had actually passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days cash back ensure with complete refund on any utilized or unused items (). Client just has to pay return label. Merely return your items to us within 30 days of positioning your order – .
Because of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against flaws due to defective craftsmanship or materials developing from Typical Usage of the device.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage triggered by accident, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you discover a flaw and alert SNOW throughout the warranty duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks without any action. I also included photos and my order number.
We deeply apologize for the inconvenience! We are working to fix this concern as quickly as we can. Initially, please ensure your phone is credited at least 50% Second, please use it without a phone case. Third, attempt it in various devices including phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have also sent out many e-mails to inquire on my order. At this moment I just want a refund, but can’t get ahold of a person to speak to about my order.
Order has been pressed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when everything stabilizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW family.