06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I got a produced e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I don’t even understand if they are still in company. Looked on their site and it states they are trying to deliver orders positioned by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship out amongst thousands of other orders. We ask forgiveness for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous consumers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed twice and called with no success. . Lastly today spoke with representative who specified they would email me tracking info but might not provide ship date. I bought 1 kit at full price and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was apparently going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of clients as possible. We really apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I called customer Solutions about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No worries! We provide an one month money back guarantee with complete refund on any used or unused items. Customer simply has to pay return label. Simply return your items to us within 1 month of positioning your order. Customer is responsible for return shipping expenses.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the thirty days period, however they kept jacking me around, SO that the thirty days duration had passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We use a thirty days refund ensure with full refund on any utilized or unused items (). Customer simply has to pay return label. Simply return your items to us within one month of putting your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against problems due to defective workmanship or materials emerging from Regular Use of the gadget.
It does NOT cover cosmetic degeneration caused by fair wear and tear, or damage triggered by accident, misuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you find a defect and alert SNOW during the guarantee duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over two weeks without any response. I likewise consisted of photos and my order number.
We deeply excuse the hassle! We are working to fix this issue as quickly as we can. Initially, please make sure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have likewise sent numerous emails to inquire on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We apologize for the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible. We really apologize we could not meet your needs and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for providing yourself the opportunity of becoming part of the SNOW family.