06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even understand if they are still in organization. Searched their website and it says they are trying to deliver orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst thousands of other orders. We say sorry for the inconvenience caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed twice and called with no success. . Finally today spoke to agent who mentioned they would email me tracking info however might not offer ship date. I purchased 1 set at complete cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an e-mail which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible. We really apologize we could not fulfill your needs and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We provide a 1 month refund guarantee with full refund on any utilized or unused items. Client simply needs to pay return label. Just return your items to us within one month of placing your order. Customer is accountable for return shipping expenses.
Any type of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our company and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the one month duration, however they kept jacking me around, SO that the 1 month duration had passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 30 day cash back ensure with complete refund on any used or unused products (). Consumer just has to pay return label. Simply return your items to us within one month of positioning your order – .
Due to the fact that of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase versus defects due to faulty craftsmanship or materials occurring from Regular Usage of the device.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage triggered by accident, misuse or overlook. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a problem and alert SNOW during the service warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks with no action. I also included images and my order number.
We deeply excuse the inconvenience! We are working to fix this issue as rapidly as we can. Initially, please make sure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually also sent numerous e-mails to inquire on my order. At this moment I just desire a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We apologize for the inconvenience caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW family.