06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I received a produced e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even know if they are still in service. Looked on their site and it states they are trying to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst countless other orders. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed twice and called without any success. . Lastly today spoke with agent who specified they would email me tracking details however could not offer ship date. I bought 1 package at full cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible. We really apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for giving yourself the opportunity of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I contacted client Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We provide a thirty days cash back ensure with complete refund on any used or unused products. Client simply needs to pay return label. Merely return your items to us within one month of positioning your order. Customer is accountable for return shipping expenses.
Any type of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day period had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We offer a 30 day cash back ensure with full refund on any used or unused items (). Customer simply has to pay return label. Just return your products to us within 1 month of putting your order – .
Due to the fact that of the nature of our company and products, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase versus defects due to malfunctioning craftsmanship or products occurring from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by accident, misuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you discover a defect and alert SNOW during the warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks with no response. I also included images and my order number.
We deeply ask forgiveness for the inconvenience! We are working to solve this problem as rapidly as we can. First, please make certain your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent out numerous emails to ask on my order. At this moment I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We apologize for the hassle triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we could not meet your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for giving yourself the chance of becoming part of the SNOW household.