06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I got a produced e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in service. Searched their site and it says they are attempting to ship orders placed by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship out amongst countless other orders. We say sorry for the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed two times and called without any success. . Lastly today talked to agent who specified they would email me tracking information but could not provide ship date. I bought 1 set at full rate and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an email which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything normalizes again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We provide an one month cash back ensure with complete refund on any used or unused products. Client simply has to pay return label. Simply return your products to us within one month of putting your order. Consumer is accountable for return shipping expenses.
Any type of refund will be provided as shop credit if returned after your 30-day window. Because of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 30 day period, however they kept jacking me around, SO that the one month duration had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We use a 1 month cash back ensure with complete refund on any utilized or unused items (). Customer just has to pay return label. Simply return your items to us within 30 days of positioning your order – .
Since of the nature of our company and products, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against defects due to malfunctioning workmanship or products developing from Normal Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, abuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the guarantee. If you discover a flaw and notify SNOW during the guarantee period, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks without any action. I likewise included images and my order number.
We deeply excuse the hassle! We are working to solve this concern as quickly as we can. First, please ensure your phone is credited a minimum of 50% Second, please use it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually likewise sent numerous emails to ask on my order. At this point I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has been pushed to the front of the line. We apologize for the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible. We genuinely apologize we could not fulfill your needs and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW family.