06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I got a produced email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no reaction. I don’t even understand if they are still in organization. Searched their website and it states they are trying to deliver orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to deliver out among countless other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking details. I’ve emailed two times and called without any success. . Lastly today spoke with agent who mentioned they would email me tracking info but might not offer ship date. I bought 1 package at full rate and another at half off, invested an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of customers as possible. We really apologize we couldn’t meet your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Providers about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No worries! We provide a 30 day refund guarantee with complete refund on any utilized or unused items. Customer simply has to pay return label. Merely return your products to us within 30 days of placing your order. Client is accountable for return shipping expenses.
Any type of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the one month duration, but they kept jacking me around, SO that the 30 Day period had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We use a thirty days cash back guarantee with complete refund on any used or unused items (). Consumer just has to pay return label. Merely return your products to us within 1 month of placing your order – .
Due to the fact that of the nature of our company and items, we are unable to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against flaws due to malfunctioning workmanship or materials emerging from Normal Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, abuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a defect and inform SNOW during the service warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks with no action. I likewise consisted of pictures and my order number.
We deeply say sorry for the trouble! We are working to resolve this problem as rapidly as we can. First, please make sure your phone is credited a minimum of 50% Second, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent many emails to inquire on my order. At this moment I simply want a refund, however can’t get ahold of a person to speak to about my order.
Order has been pressed to the front of the line. We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We genuinely apologize we could not satisfy your requirements and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of being part of the SNOW household.