06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an email that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no action. I don’t even understand if they are still in company. Searched their site and it says they are attempting to deliver orders positioned by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship out among thousands of other orders. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Lastly today talked to representative who mentioned they would email me tracking info however might not offer ship date. I bought 1 set at complete price and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many clients as possible. We genuinely apologize we could not fulfill your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with customer Providers about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a thirty days refund ensure with full refund on any used or unused items. Consumer simply needs to pay return label. Just return your products to us within one month of placing your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Since of the nature of our organization and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 30 day duration, but they kept jacking me around, SO that the thirty days duration had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use an one month refund ensure with full refund on any used or unused items (). Consumer just needs to pay return label. Merely return your items to us within 30 days of putting your order – .
Since of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against defects due to defective craftsmanship or products developing from Regular Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, misuse or neglect. Any attempt to open or take apart the gadget (or its devices) will void the warranty. If you discover a flaw and alert SNOW during the service warranty period, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks with no response. I also included photos and my order number.
We deeply ask forgiveness for the trouble! We are working to fix this problem as rapidly as we can. First, please make sure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually also sent numerous e-mails to ask on my order. At this point I simply desire a refund, however can’t get ahold of a person to talk to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW family.