06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an e-mail that my order would show up in 1-2 weeks (). I got a generated email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in business. Searched their site and it states they are trying to ship orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to deliver out among countless other orders. We ask forgiveness for the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Lastly today spoke to agent who stated they would email me tracking info however could not supply ship date. I bought 1 set at full rate and another at half off, spent an overall of $224 ().
As I was typing this grievance I did get an e-mail which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible. We genuinely apologize we couldn’t meet your needs and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I contacted consumer Providers about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We provide a 1 month refund ensure with full refund on any utilized or unused products. Customer just has to pay return label. Simply return your items to us within thirty days of placing your order. Customer is accountable for return shipping costs.
Any type of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the one month duration, but they kept jacking me around, SO that the one month period had actually passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 1 month refund guarantee with complete refund on any utilized or unused products (). Consumer simply needs to pay return label. Merely return your products to us within 1 month of placing your order – .
Due to the fact that of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase against problems due to faulty craftsmanship or products emerging from Regular Usage of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by mishap, misuse or overlook. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you find a defect and inform SNOW during the warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks with no action. I also included photos and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as quickly as we can. Initially, please make certain your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually likewise sent numerous emails to inquire on my order. At this point I just want a refund, but can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We apologize for the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many consumers as possible. We genuinely apologize we couldn’t meet your needs and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.