06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would get here in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even know if they are still in company. Searched their site and it says they are attempting to deliver orders positioned by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to deliver out among countless other orders. We apologize for the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I’ve emailed two times and called without any success. . Finally today spoke to representative who stated they would email me tracking details but could not offer ship date. I bought 1 set at complete price and another at half off, invested an overall of $224 ().
As I was typing this problem I did receive an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever normalizes once again that you would reassess SNOW.Thank you for offering yourself the opportunity of being part of the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I called consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We provide an one month refund guarantee with complete refund on any used or unused items. Consumer just has to pay return label. Just return your items to us within 1 month of placing your order. Customer is accountable for return shipping costs.
Any kind of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 1 month period, but they kept jacking me around, SO that the 1 month duration had passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We use an one month refund guarantee with complete refund on any used or unused products (). Consumer just has to pay return label. Simply return your products to us within 1 month of putting your order – .
Because of the nature of our organization and products, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase versus flaws due to defective craftsmanship or products occurring from Regular Use of the device.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage brought on by accident, abuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you find a problem and notify SNOW throughout the guarantee period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks with no response. I likewise consisted of images and my order number.
We deeply excuse the inconvenience! We are working to fix this issue as quickly as we can. First, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually likewise sent out many emails to ask on my order. At this point I just want a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible. We truly apologize we couldn’t meet your needs and we hope that when everything stabilizes once again that you would reconsider SNOW. .Thank you for offering yourself the chance of being part of the SNOW family.