06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an e-mail that my order would arrive in 1-2 weeks (). I got a produced email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even understand if they are still in service. Looked on their website and it states they are attempting to ship orders positioned by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Lastly today spoke to representative who mentioned they would email me tracking info however might not supply ship date. I purchased 1 kit at complete rate and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many consumers as possible. We really apologize we could not meet your needs and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of being part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I contacted client Providers about being dissatisfied with the results from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We offer a thirty days money back ensure with complete refund on any utilized or unused items. Client simply needs to pay return label. Simply return your products to us within 30 days of putting your order. Customer is responsible for return shipping costs.
Any kind of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 30 day period, however they kept jacking me around, SO that the 1 month period had actually passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 1 month cash back ensure with complete refund on any utilized or unused items (). Client simply has to pay return label. Merely return your items to us within thirty days of putting your order – .
Due to the fact that of the nature of our company and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against problems due to malfunctioning workmanship or materials occurring from Typical Use of the device.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage caused by accident, misuse or overlook. Any effort to open or take apart the device (or its devices) will void the service warranty. If you discover a flaw and inform SNOW during the warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any action. I likewise consisted of images and my order number.
We deeply excuse the hassle! We are working to fix this issue as rapidly as we can. First, please make certain your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent various emails to ask on my order. At this moment I simply desire a refund, however can’t get ahold of a person to talk to about my order.
Order has been pressed to the front of the line. We apologize for the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible. We truly apologize we could not fulfill your requirements and we hope that when everything stabilizes again that you would reassess SNOW. .Thank you for giving yourself the chance of belonging to the SNOW household.