06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would show up in 1-2 weeks (). I received a generated e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I do not even know if they are still in company. Searched their website and it states they are trying to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out among countless other orders. We say sorry for the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Lastly today talked to representative who specified they would email me tracking information but might not offer ship date. I bought 1 kit at complete price and another at half off, invested a total of $224 ().
As I was typing this problem I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible. We really apologize we couldn’t meet your requirements and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for providing yourself the chance of belonging to the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I contacted client Providers about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I contacted this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We offer a 1 month money back guarantee with full refund on any utilized or unused items. Client just has to pay return label. Just return your products to us within one month of placing your order. Consumer is accountable for return shipping costs.
Any type of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our company and items, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the 30 day duration, however they kept jacking me around, SO that the 1 month duration had actually passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days money back ensure with full refund on any utilized or unused items (). Consumer just has to pay return label. Just return your items to us within 30 days of positioning your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase versus defects due to malfunctioning craftsmanship or materials arising from Typical Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, abuse or neglect. Any effort to open or take apart the device (or its devices) will void the guarantee. If you discover a defect and alert SNOW during the service warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks with no action. I likewise included photos and my order number.
We deeply apologize for the hassle! We are working to solve this problem as rapidly as we can. First, please make sure your phone is credited at least 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have likewise sent many emails to inquire on my order. At this moment I simply want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of consumers as possible. We really apologize we could not satisfy your requirements and we hope that when whatever normalizes once again that you would reassess SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW household.