06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly received an e-mail that my order would show up in 1-2 weeks (). I received a generated e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even know if they are still in company. Searched their site and it states they are attempting to deliver orders put by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship out amongst countless other orders. We ask forgiveness for the inconvenience triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called with no success. . Lastly today spoke with agent who mentioned they would email me tracking information but might not offer ship date. I purchased 1 kit at complete rate and another at half off, invested an overall of $224 ().
As I was typing this grievance I did receive an email which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever normalizes again that you would reconsider SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I called consumer Services about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No concerns! We provide a thirty days refund guarantee with full refund on any utilized or unused items. Consumer simply has to pay return label. Simply return your products to us within 1 month of placing your order. Customer is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Since of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the 30 day duration, but they kept jacking me around, SO that the thirty days duration had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide an one month cash back ensure with complete refund on any used or unused items (). Customer simply needs to pay return label. Just return your items to us within 30 days of placing your order – .
Due to the fact that of the nature of our business and items, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase against problems due to faulty workmanship or products occurring from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage brought on by accident, misuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you discover a flaw and notify SNOW during the guarantee duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks without any action. I likewise consisted of photos and my order number.
We deeply excuse the hassle! We are working to fix this concern as rapidly as we can. First, please make certain your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out various e-mails to ask on my order. At this point I just want a refund, but can’t get ahold of a person to speak to about my order.
Order has been pushed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible. We really apologize we could not fulfill your requirements and we hope that when whatever normalizes once again that you would reassess SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW household.