06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I instantly received an email that my order would arrive in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I don’t even know if they are still in organization. Searched their site and it says they are trying to ship orders positioned by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I’ve emailed twice and called with no success. . Finally today spoke with agent who mentioned they would email me tracking info however could not provide ship date. I purchased 1 set at full price and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an email which was apparently going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many clients as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything normalizes again that you would reevaluate SNOW.Thank you for providing yourself the chance of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with client Services about being unhappy with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We provide a 30 day cash back guarantee with full refund on any used or unused items. Consumer simply has to pay return label. Merely return your items to us within one month of putting your order. Consumer is responsible for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our service and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 1 month duration, but they kept jacking me around, SO that the 1 month duration had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We use a 1 month money back ensure with complete refund on any utilized or unused items (). Consumer simply needs to pay return label. Merely return your items to us within one month of putting your order – .
Since of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase versus problems due to defective craftsmanship or products arising from Normal Use of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage caused by mishap, misuse or overlook. Any effort to open or take apart the device (or its devices) will void the service warranty. If you discover a defect and notify SNOW during the guarantee duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business multiple times over two weeks with no action. I also included photos and my order number.
We deeply apologize for the hassle! We are working to fix this concern as quickly as we can. First, please ensure your phone is charged to at least 50% Second, please use it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually likewise sent numerous emails to ask on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous consumers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.