06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I instantly received an e-mail that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I don’t even know if they are still in business. Searched their site and it says they are trying to ship orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship among thousands of other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I’ve emailed twice and called without any success. . Finally today spoke with representative who specified they would email me tracking info but might not provide ship date. I bought 1 package at complete cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of clients as possible. We truly apologize we could not satisfy your requirements and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with client Services about being unhappy with the results from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I contacted this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We provide a 30 day cash back guarantee with complete refund on any used or unused items. Client simply needs to pay return label. Just return your items to us within one month of positioning your order. Customer is accountable for return shipping expenses.
Any type of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 1 month period, however they kept jacking me around, SO that the one month period had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days cash back ensure with complete refund on any used or unused items (). Client simply has to pay return label. Just return your items to us within one month of positioning your order – .
Due to the fact that of the nature of our company and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase against flaws due to malfunctioning craftsmanship or materials emerging from Regular Use of the device.
It does NOT cover cosmetic degeneration brought on by fair wear and tear, or damage triggered by mishap, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you find a flaw and notify SNOW during the service warranty duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks with no reaction. I likewise included pictures and my order number.
We deeply apologize for the inconvenience! We are working to resolve this issue as rapidly as we can. First, please make sure your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually also sent out various e-mails to inquire on my order. At this moment I simply want a refund, but can’t get ahold of an individual to talk to about my order.
Order has been pushed to the front of the line. We apologize for the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of customers as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW household.