06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away got an e-mail that my order would arrive in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I do not even know if they are still in company. Searched their website and it states they are attempting to ship orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship amongst countless other orders. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Finally today spoke with agent who specified they would email me tracking information but might not provide ship date. I acquired 1 kit at full cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of customers as possible. We really apologize we could not meet your needs and we hope that when everything normalizes again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We use an one month cash back ensure with full refund on any used or unused products. Client simply has to pay return label. Merely return your products to us within one month of placing your order. Customer is responsible for return shipping costs.
Any type of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our business and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 30 day duration, however they kept jacking me around, SO that the 30 Day period had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We use an one month cash back ensure with full refund on any utilized or unused products (). Customer just has to pay return label. Merely return your products to us within thirty days of placing your order – .
Since of the nature of our business and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase against defects due to malfunctioning craftsmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage triggered by mishap, abuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you find a defect and notify SNOW throughout the warranty period, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks with no action. I likewise consisted of pictures and my order number.
We deeply excuse the hassle! We are working to fix this issue as rapidly as we can. Initially, please ensure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, attempt it in various devices including phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent out numerous emails to ask on my order. At this moment I just desire a refund, but can’t get ahold of a person to speak to about my order.
Order has been pressed to the front of the line. We say sorry for the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many consumers as possible. We genuinely apologize we could not satisfy your needs and we hope that when everything stabilizes once again that you would reassess SNOW. .Thank you for offering yourself the chance of being part of the SNOW family.