06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I got a created email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in organization. Searched their site and it states they are attempting to ship orders placed by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship out amongst countless other orders. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking details. I have actually emailed two times and called with no success. . Finally today spoke with representative who stated they would email me tracking details but might not supply ship date. I acquired 1 kit at complete price and another at half off, spent a total of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible. We genuinely apologize we could not meet your needs and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I called customer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I contacted this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No concerns! We provide a 30 day cash back ensure with full refund on any utilized or unused products. Customer simply needs to pay return label. Merely return your products to us within 30 days of placing your order. Customer is responsible for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our service and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 30 day duration, however they kept jacking me around, SO that the 30 Day duration had actually passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a 30 day refund guarantee with complete refund on any used or unused products (). Customer just has to pay return label. Merely return your products to us within 30 days of placing your order – .
Due to the fact that of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to defective workmanship or products arising from Typical Use of the device.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you discover a defect and notify SNOW throughout the warranty duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business several times over 2 weeks without any action. I also consisted of images and my order number.
We deeply excuse the hassle! We are working to resolve this problem as rapidly as we can. Initially, please make sure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually also sent out numerous e-mails to inquire on my order. At this point I just want a refund, but can’t get ahold of a person to speak to about my order.
Order has been pushed to the front of the line. We say sorry for the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of consumers as possible. We truly apologize we couldn’t meet your requirements and we hope that when everything stabilizes once again that you would reconsider SNOW. .Thank you for offering yourself the chance of becoming part of the SNOW family.