06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would get here in 1-2 weeks (). I received a produced e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even understand if they are still in company. Searched their site and it states they are attempting to deliver orders positioned by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst thousands of other orders. We say sorry for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed twice and called with no success. . Lastly today talked to agent who stated they would email me tracking information but might not provide ship date. I bought 1 kit at full rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an email which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of customers as possible. We really apologize we could not fulfill your needs and we hope that when everything stabilizes again that you would reconsider SNOW.Thank you for giving yourself the opportunity of being part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I called client Solutions about being unhappy with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We provide an one month refund ensure with complete refund on any used or unused items. Client just has to pay return label. Simply return your products to us within one month of putting your order. Consumer is responsible for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our business and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the one month period had passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 30 day cash back ensure with full refund on any utilized or unused items (). Client simply has to pay return label. Simply return your products to us within thirty days of putting your order – .
Due to the fact that of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against problems due to defective craftsmanship or materials emerging from Normal Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage caused by mishap, misuse or disregard. Any effort to open or take apart the device (or its devices) will void the service warranty. If you find a flaw and notify SNOW during the service warranty duration, SNOW will, at its discretion, change the device free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks without any response. I also included images and my order number.
We deeply apologize for the trouble! We are working to solve this issue as rapidly as we can. First, please make certain your phone is credited at least 50% Second, please utilize it without a phone case. Third, try it in various gadgets including phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually likewise sent many e-mails to ask on my order. At this point I simply want a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many customers as possible. We really apologize we couldn’t meet your requirements and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for offering yourself the chance of belonging to the SNOW family.