06/21/2020I put an order for Snow teeth Bleaching on 5/21/ 2020. I instantly received an email that my order would get here in 1-2 weeks (). I received a produced email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even understand if they are still in company. Searched their site and it states they are attempting to deliver orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship out among thousands of other orders. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I’ve emailed twice and called without any success. . Finally today spoke with representative who specified they would email me tracking details however could not supply ship date. I acquired 1 package at full price and another at half off, spent an overall of $224 ().
As I was typing this problem I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible. We truly apologize we could not meet your needs and we hope that when whatever normalizes again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of being part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I called customer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No worries! We provide a 30 day cash back ensure with complete refund on any used or unused products. Consumer just needs to pay return label. Simply return your products to us within 1 month of putting your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the 1 month duration, however they kept jacking me around, SO that the thirty days duration had passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We offer an one month money back guarantee with full refund on any used or unused items (). Client simply has to pay return label. Merely return your products to us within 1 month of placing your order – .
Since of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase against defects due to faulty craftsmanship or products occurring from Normal Use of the gadget.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage brought on by mishap, misuse or disregard. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you find a flaw and notify SNOW during the service warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business several times over two weeks without any response. I also consisted of photos and my order number.
We deeply say sorry for the trouble! We are working to fix this problem as quickly as we can. Initially, please make sure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent out many emails to ask on my order. At this moment I just want a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many consumers as possible. We truly apologize we couldn’t meet your requirements and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW household.