06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in service. Looked on their website and it says they are attempting to ship orders put by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out amongst countless other orders. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called without any success. . Finally today spoke with representative who mentioned they would email me tracking information however could not supply ship date. I bought 1 kit at full cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was apparently going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of clients as possible. We really apologize we could not fulfill your requirements and we hope that when whatever normalizes once again that you would reevaluate SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with client Services about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No concerns! We use an one month refund guarantee with complete refund on any used or unused items. Client simply has to pay return label. Merely return your products to us within thirty days of putting your order. Consumer is responsible for return shipping expenses.
Any type of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the thirty days period, however they kept jacking me around, SO that the thirty days period had passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 1 month refund ensure with complete refund on any utilized or unused items (). Customer just needs to pay return label. Simply return your products to us within thirty days of positioning your order – .
Because of the nature of our organization and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase versus defects due to malfunctioning workmanship or products emerging from Typical Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a problem and alert SNOW during the guarantee duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks with no action. I also consisted of images and my order number.
We deeply excuse the trouble! We are working to solve this concern as quickly as we can. First, please make certain your phone is credited at least 50% Second, please use it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer system, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent out various emails to ask on my order. At this moment I just want a refund, but can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many clients as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.