06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would show up in 1-2 weeks (). I got a generated email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in business. Looked on their site and it says they are trying to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among countless other orders. We say sorry for the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking details. I’ve emailed two times and called with no success. . Lastly today spoke to representative who stated they would email me tracking info but might not offer ship date. I acquired 1 kit at full cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous consumers as possible. We really apologize we could not fulfill your requirements and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for providing yourself the chance of being part of the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I contacted client Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We provide an one month cash back guarantee with complete refund on any used or unused products. Customer simply needs to pay return label. Just return your products to us within 30 days of placing your order. Customer is accountable for return shipping costs.
Any type of refund will be issued as store credit if returned after your 30-day window. Since of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 30 day duration, but they kept jacking me around, SO that the 30 Day period had actually passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We use a 1 month refund ensure with full refund on any utilized or unused products (). Client simply has to pay return label. Simply return your products to us within 30 days of putting your order – .
Because of the nature of our company and products, we are unable to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase against problems due to defective craftsmanship or products developing from Regular Use of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage brought on by mishap, abuse or neglect. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you find a defect and inform SNOW throughout the guarantee period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks with no action. I likewise consisted of pictures and my order number.
We deeply excuse the inconvenience! We are working to fix this issue as rapidly as we can. First, please make certain your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in various gadgets including phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have likewise sent numerous e-mails to ask on my order. At this moment I simply desire a refund, however can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of customers as possible. We truly apologize we could not meet your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW family.