06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in service. Looked on their site and it says they are attempting to deliver orders positioned by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out amongst thousands of other orders. We apologize for the inconvenience triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Finally today spoke with representative who mentioned they would email me tracking info however could not offer ship date. I purchased 1 kit at complete price and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many clients as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes again that you would reconsider SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being unhappy with the results from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We use a 1 month refund guarantee with full refund on any used or unused items. Client just needs to pay return label. Merely return your items to us within 1 month of positioning your order. Client is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our service and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 1 month duration, but they kept jacking me around, SO that the one month period had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a thirty days refund guarantee with full refund on any used or unused items (). Consumer simply has to pay return label. Just return your products to us within thirty days of placing your order – .
Since of the nature of our service and products, we are unable to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase versus problems due to defective craftsmanship or materials occurring from Regular Usage of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage triggered by mishap, abuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you discover a flaw and inform SNOW throughout the guarantee period, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks without any reaction. I also included images and my order number.
We deeply excuse the hassle! We are working to fix this problem as rapidly as we can. Initially, please make certain your phone is credited at least 50% Second, please utilize it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer system, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent many emails to ask on my order. At this moment I simply want a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible. We really apologize we could not meet your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of belonging to the SNOW household.