06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I right away received an email that my order would arrive in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in company. Looked on their website and it says they are attempting to deliver orders put by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We ask forgiveness for the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed twice and called with no success. . Finally today spoke to agent who specified they would email me tracking details but could not provide ship date. I acquired 1 package at full rate and another at half off, invested a total of $224 ().
As I was typing this problem I did receive an email which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible. We truly apologize we could not satisfy your requirements and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No concerns! We provide a 30 day money back ensure with complete refund on any used or unused items. Consumer simply has to pay return label. Merely return your items to us within one month of placing your order. Consumer is responsible for return shipping costs.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our service and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 1 month period, but they kept jacking me around, SO that the 1 month duration had passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 1 month cash back guarantee with full refund on any utilized or unused products (). Customer just has to pay return label. Just return your products to us within one month of putting your order – .
Because of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase versus defects due to faulty workmanship or materials emerging from Regular Use of the gadget.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage brought on by mishap, misuse or neglect. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you discover a defect and notify SNOW during the warranty duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks without any response. I also consisted of photos and my order number.
We deeply ask forgiveness for the hassle! We are working to resolve this problem as rapidly as we can. Initially, please make certain your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually also sent various e-mails to ask on my order. At this moment I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We say sorry for the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for giving yourself the chance of becoming part of the SNOW household.