06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away received an email that my order would show up in 1-2 weeks (). I got a generated email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even understand if they are still in business. Looked on their website and it says they are trying to ship orders placed by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship out among thousands of other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I’ve emailed twice and called without any success. . Finally today talked to representative who stated they would email me tracking info however might not supply ship date. I purchased 1 set at complete rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous clients as possible. We really apologize we couldn’t meet your requirements and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of being part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with client Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We offer a 1 month cash back guarantee with full refund on any utilized or unused items. Client simply has to pay return label. Merely return your products to us within one month of positioning your order. Client is accountable for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Because of the nature of our business and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the one month period, but they kept jacking me around, SO that the 30 Day duration had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide an one month refund guarantee with complete refund on any utilized or unused products (). Client simply has to pay return label. Just return your items to us within one month of putting your order – .
Since of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase against problems due to malfunctioning craftsmanship or products emerging from Normal Usage of the device.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage caused by mishap, misuse or disregard. Any effort to open or take apart the device (or its devices) will void the guarantee. If you find a flaw and alert SNOW throughout the warranty period, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks with no action. I also included images and my order number.
We deeply excuse the hassle! We are working to resolve this concern as quickly as we can. First, please make certain your phone is charged to at least 50% Second, please use it without a phone case. Third, attempt it in various gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually also sent various e-mails to inquire on my order. At this moment I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many consumers as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes once again that you would reassess SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW household.