06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an e-mail that my order would arrive in 1-2 weeks (). I received a generated e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I don’t even understand if they are still in business. Searched their site and it says they are attempting to ship orders placed by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst countless other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed two times and called without any success. . Lastly today talked to agent who specified they would email me tracking details however could not offer ship date. I purchased 1 set at full cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many customers as possible. We really apologize we couldn’t meet your requirements and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I contacted consumer Providers about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We use an one month money back guarantee with complete refund on any used or unused products. Customer just needs to pay return label. Merely return your items to us within 30 days of positioning your order. Consumer is responsible for return shipping costs.
Any type of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our business and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 30 day period, but they kept jacking me around, SO that the one month period had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 1 month cash back ensure with complete refund on any used or unused products (). Consumer just needs to pay return label. Merely return your products to us within 30 days of positioning your order – .
Because of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against problems due to defective craftsmanship or materials emerging from Regular Usage of the device.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage triggered by accident, abuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the warranty. If you discover a defect and inform SNOW throughout the warranty duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business several times over 2 weeks without any response. I likewise included pictures and my order number.
We deeply excuse the trouble! We are working to fix this concern as quickly as we can. Initially, please make sure your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent many emails to ask on my order. At this point I simply desire a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of customers as possible. We really apologize we could not fulfill your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.