06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an e-mail that my order would arrive in 1-2 weeks (). I got a produced e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even know if they are still in organization. Looked on their website and it states they are attempting to deliver orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship among countless other orders. We say sorry for the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as many consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I’ve emailed twice and called with no success. . Lastly today talked to agent who stated they would email me tracking details but might not supply ship date. I bought 1 set at full cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible. We really apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with customer Solutions about being dissatisfied with the results from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We provide a 30 day money back guarantee with full refund on any used or unused items. Consumer just has to pay return label. Just return your products to us within one month of placing your order. Client is responsible for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our business and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the one month period, however they kept jacking me around, SO that the thirty days period had passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide an one month refund ensure with complete refund on any utilized or unused items (). Customer simply needs to pay return label. Just return your items to us within 1 month of putting your order – .
Due to the fact that of the nature of our company and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus flaws due to faulty craftsmanship or materials developing from Typical Usage of the gadget.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage caused by accident, abuse or neglect. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you find a problem and inform SNOW during the guarantee period, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business numerous times over two weeks with no action. I likewise included pictures and my order number.
We deeply excuse the hassle! We are working to solve this issue as rapidly as we can. Initially, please make certain your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in different devices including phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually likewise sent out many emails to inquire on my order. At this moment I simply desire a refund, however can’t get ahold of a person to speak to about my order.
Order has been pressed to the front of the line. We apologize for the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of customers as possible. We truly apologize we couldn’t meet your needs and we hope that when everything stabilizes again that you would reassess SNOW. .Thank you for offering yourself the chance of becoming part of the SNOW family.