06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even understand if they are still in service. Looked on their website and it says they are trying to ship orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out among countless other orders. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called without any success. . Finally today spoke with agent who stated they would email me tracking information but could not supply ship date. I bought 1 set at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many clients as possible. We really apologize we could not fulfill your requirements and we hope that when everything stabilizes again that you would reconsider SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called client Services about being unhappy with the results from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We provide a 1 month cash back ensure with complete refund on any used or unused items. Client simply has to pay return label. Simply return your products to us within thirty days of positioning your order. Client is accountable for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our company and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the thirty days duration, however they kept jacking me around, SO that the thirty days period had passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We use a thirty days money back guarantee with complete refund on any used or unused items (). Consumer simply needs to pay return label. Simply return your items to us within one month of placing your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase versus flaws due to defective workmanship or products arising from Regular Use of the device.
It does NOT cover cosmetic degeneration caused by fair wear and tear, or damage triggered by accident, misuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you discover a flaw and inform SNOW during the guarantee duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the business multiple times over 2 weeks without any reaction. I also consisted of photos and my order number.
We deeply excuse the trouble! We are working to solve this concern as quickly as we can. Initially, please ensure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have likewise sent out numerous emails to ask on my order. At this point I simply want a refund, however can’t get ahold of a person to talk to about my order.
Order has been pressed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We truly apologize we couldn’t meet your needs and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for offering yourself the chance of belonging to the SNOW household.