06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away got an email that my order would arrive in 1-2 weeks (). I received a produced e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I don’t even understand if they are still in business. Searched their site and it states they are trying to ship orders put by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship out among thousands of other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called without any success. . Lastly today spoke with representative who mentioned they would email me tracking information but might not supply ship date. I acquired 1 package at full cost and another at half off, invested a total of $224 ().
As I was typing this problem I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of consumers as possible. We really apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for providing yourself the opportunity of being part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I called client Services about being unhappy with the outcomes from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We provide an one month money back guarantee with full refund on any used or unused items. Customer just needs to pay return label. Merely return your products to us within 1 month of putting your order. Customer is accountable for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Because of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 30 day period, however they kept jacking me around, SO that the 30 Day duration had actually passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide an one month refund ensure with complete refund on any used or unused items (). Consumer just needs to pay return label. Just return your items to us within 1 month of placing your order – .
Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase versus problems due to defective workmanship or products arising from Typical Use of the gadget.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage brought on by mishap, abuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a problem and notify SNOW during the guarantee duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business several times over 2 weeks without any response. I likewise consisted of images and my order number.
We deeply say sorry for the trouble! We are working to resolve this issue as rapidly as we can. Initially, please make sure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out numerous emails to ask on my order. At this point I just want a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible. We truly apologize we could not fulfill your needs and we hope that when whatever normalizes once again that you would reassess SNOW. .Thank you for offering yourself the chance of belonging to the SNOW family.