06/21/2020I put an order for Snow teeth Bleaching on 5/21/ 2020. I right away received an e-mail that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even know if they are still in service. Searched their website and it states they are attempting to deliver orders placed by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship among thousands of other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I have actually emailed twice and called without any success. . Finally today spoke to representative who stated they would email me tracking information but might not provide ship date. I acquired 1 package at full rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when everything stabilizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with customer Services about being dissatisfied with the results from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We provide a 1 month cash back ensure with complete refund on any used or unused products. Client simply needs to pay return label. Simply return your products to us within 30 days of positioning your order. Consumer is accountable for return shipping costs.
Any type of refund will be provided as shop credit if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the thirty days duration, but they kept jacking me around, SO that the 1 month period had passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We offer a 30 day refund guarantee with full refund on any utilized or unused products (). Customer just needs to pay return label. Merely return your products to us within one month of putting your order – .
Since of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase versus defects due to faulty workmanship or materials developing from Typical Use of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage caused by mishap, abuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you discover a defect and alert SNOW throughout the service warranty period, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks with no response. I likewise included pictures and my order number.
We deeply excuse the hassle! We are working to solve this concern as quickly as we can. Initially, please ensure your phone is charged to at least 50% Second, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent many emails to ask on my order. At this point I simply want a refund, however can’t get ahold of a person to speak to about my order.
Order has been pushed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous consumers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of becoming part of the SNOW household.