06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would arrive in 1-2 weeks (). I got a generated e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in service. Looked on their website and it says they are trying to deliver orders put by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship out amongst countless other orders. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed twice and called with no success. . Finally today talked to representative who stated they would email me tracking info however could not offer ship date. I bought 1 kit at complete rate and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous customers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when whatever normalizes once again that you would reassess SNOW.Thank you for providing yourself the opportunity of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide a 1 month refund ensure with complete refund on any used or unused items. Consumer just needs to pay return label. Merely return your products to us within 1 month of putting your order. Consumer is responsible for return shipping expenses.
Any type of refund will be provided as store credit if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the 1 month duration had actually passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We offer a 1 month refund guarantee with complete refund on any utilized or unused items (). Customer just needs to pay return label. Merely return your products to us within 30 days of placing your order – .
Because of the nature of our company and products, we are unable to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase versus problems due to malfunctioning craftsmanship or products developing from Regular Use of the gadget.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, abuse or overlook. Any attempt to open or take apart the gadget (or its devices) will void the warranty. If you find a defect and alert SNOW throughout the warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business multiple times over two weeks without any action. I likewise consisted of photos and my order number.
We deeply apologize for the inconvenience! We are working to fix this concern as quickly as we can. First, please make certain your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent out various e-mails to inquire on my order. At this point I just desire a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many consumers as possible. We genuinely apologize we could not satisfy your needs and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.