06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an email that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. I don’t even know if they are still in business. Searched their site and it states they are trying to ship orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst thousands of other orders. We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed twice and called with no success. . Lastly today talked to representative who specified they would email me tracking details but might not supply ship date. I bought 1 kit at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many customers as possible. We really apologize we couldn’t satisfy your requirements and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for offering yourself the chance of becoming part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted consumer Services about being unhappy with the outcomes from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a 1 month money back guarantee with full refund on any used or unused products. Consumer just has to pay return label. Merely return your items to us within 30 days of positioning your order. Client is accountable for return shipping costs.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our company and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the one month duration, however they kept jacking me around, SO that the 1 month period had passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 30 day cash back guarantee with complete refund on any used or unused products (). Consumer simply needs to pay return label. Just return your items to us within 30 days of placing your order – .
Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase against defects due to faulty workmanship or materials arising from Normal Usage of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage brought on by accident, misuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the service warranty. If you find a defect and inform SNOW throughout the service warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks without any response. I also included photos and my order number.
We deeply apologize for the hassle! We are working to fix this issue as rapidly as we can. First, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually also sent various emails to inquire on my order. At this moment I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous consumers as possible. We truly apologize we could not fulfill your needs and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW family.