06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an e-mail that my order would get here in 1-2 weeks (). I received a created e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I do not even know if they are still in business. Searched their website and it states they are trying to ship orders positioned by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to deliver out among countless other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking details. I’ve emailed two times and called with no success. . Lastly today talked to representative who mentioned they would email me tracking info however could not supply ship date. I bought 1 set at full price and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I contacted client Solutions about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No worries! We provide a 1 month cash back guarantee with complete refund on any utilized or unused products. Client simply has to pay return label. Merely return your products to us within 1 month of putting your order. Customer is accountable for return shipping expenses.
Any type of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our business and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 30 day duration, however they kept jacking me around, SO that the thirty days period had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 30 day cash back guarantee with complete refund on any used or unused items (). Customer simply needs to pay return label. Merely return your products to us within thirty days of placing your order – .
Due to the fact that of the nature of our business and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to malfunctioning craftsmanship or materials occurring from Regular Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by mishap, abuse or overlook. Any attempt to open or take apart the gadget (or its devices) will void the warranty. If you find a flaw and alert SNOW throughout the service warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business numerous times over 2 weeks without any reaction. I likewise included pictures and my order number.
We deeply excuse the inconvenience! We are working to solve this concern as rapidly as we can. First, please make sure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent many emails to ask on my order. At this moment I just desire a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We say sorry for the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many consumers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW household.