06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away received an e-mail that my order would show up in 1-2 weeks (). I received a produced email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in service. Looked on their website and it states they are attempting to deliver orders positioned by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst countless other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking details. I’ve emailed twice and called with no success. . Lastly today talked to agent who specified they would email me tracking info however might not supply ship date. I bought 1 kit at complete rate and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many consumers as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever normalizes once again that you would reassess SNOW.Thank you for providing yourself the chance of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I contacted customer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No concerns! We offer an one month refund ensure with full refund on any used or unused items. Consumer just has to pay return label. Merely return your items to us within 30 days of placing your order. Consumer is responsible for return shipping costs.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our organization and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 1 month period, however they kept jacking me around, SO that the 1 month duration had actually passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We offer a 1 month cash back guarantee with complete refund on any used or unused items (). Client simply needs to pay return label. Just return your products to us within 30 days of placing your order – .
Due to the fact that of the nature of our company and products, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against flaws due to defective workmanship or products occurring from Regular Use of the device.
It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by mishap, misuse or disregard. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you discover a problem and inform SNOW during the service warranty duration, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks without any response. I also consisted of photos and my order number.
We deeply ask forgiveness for the hassle! We are working to fix this problem as quickly as we can. Initially, please make certain your phone is credited at least 50% 2nd, please use it without a phone case. Third, try it in different devices consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have also sent many e-mails to inquire on my order. At this point I simply desire a refund, however can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous customers as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when everything stabilizes once again that you would reconsider SNOW. .Thank you for offering yourself the chance of being part of the SNOW household.