06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an email that my order would arrive in 1-2 weeks (). I got a created email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even understand if they are still in company. Looked on their site and it says they are trying to ship orders positioned by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking info. I have actually emailed twice and called without any success. . Finally today talked to agent who stated they would email me tracking information however could not supply ship date. I purchased 1 kit at full rate and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many customers as possible. We really apologize we could not meet your needs and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of becoming part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted client Providers about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We provide a thirty days refund guarantee with complete refund on any utilized or unused items. Customer just needs to pay return label. Just return your items to us within thirty days of putting your order. Client is responsible for return shipping expenses.
Any kind of refund will be released as installment plan if returned after your 30-day window. Since of the nature of our service and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 30 day duration, but they kept jacking me around, SO that the 1 month duration had actually passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a thirty days refund ensure with complete refund on any used or unused items (). Client simply has to pay return label. Just return your products to us within thirty days of placing your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase against problems due to faulty workmanship or products developing from Normal Usage of the gadget.
It does NOT cover cosmetic degeneration brought on by fair wear and tear, or damage brought on by accident, abuse or disregard. Any effort to open or take apart the device (or its devices) will void the guarantee. If you discover a problem and notify SNOW throughout the warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no action. I likewise included photos and my order number.
We deeply apologize for the trouble! We are working to fix this concern as rapidly as we can. Initially, please make certain your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent many emails to ask on my order. At this point I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has been pushed to the front of the line. We ask forgiveness for the inconvenience triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many customers as possible. We really apologize we could not fulfill your requirements and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW household.