06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away got an email that my order would get here in 1-2 weeks (). I received a created email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even understand if they are still in organization. Looked on their site and it says they are attempting to ship orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship amongst countless other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I’ve emailed two times and called without any success. . Finally today spoke to representative who mentioned they would email me tracking information but could not offer ship date. I bought 1 set at complete rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous customers as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reevaluate SNOW.Thank you for giving yourself the chance of becoming part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I got in touch with client Solutions about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We use a 1 month cash back ensure with complete refund on any utilized or unused items. Client just needs to pay return label. Simply return your items to us within 30 days of placing your order. Consumer is accountable for return shipping costs.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Since of the nature of our company and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the thirty days period, but they kept jacking me around, SO that the one month duration had passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide an one month cash back ensure with complete refund on any used or unused products (). Client just has to pay return label. Merely return your products to us within one month of placing your order – .
Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase against flaws due to malfunctioning workmanship or products arising from Typical Usage of the device.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage caused by mishap, misuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the warranty. If you find a defect and alert SNOW throughout the service warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the business numerous times over 2 weeks with no reaction. I likewise included images and my order number.
We deeply apologize for the trouble! We are working to solve this issue as rapidly as we can. First, please ensure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have likewise sent out various e-mails to inquire on my order. At this point I just want a refund, however can’t get ahold of a person to talk to about my order.
Order has been pressed to the front of the line. We ask forgiveness for the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many clients as possible. We genuinely apologize we could not satisfy your requirements and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for giving yourself the chance of belonging to the SNOW household.