06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in service. Searched their website and it says they are trying to ship orders put by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out amongst countless other orders. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Finally today talked to agent who stated they would email me tracking details however could not provide ship date. I bought 1 set at complete rate and another at half off, spent an overall of $224 ().
As I was typing this problem I did get an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of clients as possible. We genuinely apologize we could not meet your needs and we hope that when everything normalizes again that you would reassess SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I contacted customer Solutions about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a 1 month refund ensure with complete refund on any utilized or unused items. Customer simply needs to pay return label. Merely return your items to us within thirty days of putting your order. Consumer is responsible for return shipping costs.
Any type of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our company and products, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 30 day duration, however they kept jacking me around, SO that the 1 month period had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We offer a 1 month cash back ensure with full refund on any utilized or unused items (). Consumer simply needs to pay return label. Merely return your products to us within 30 days of positioning your order – .
Since of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against flaws due to malfunctioning craftsmanship or products occurring from Normal Use of the device.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage brought on by mishap, misuse or neglect. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a problem and inform SNOW during the service warranty duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks without any reaction. I also consisted of photos and my order number.
We deeply excuse the trouble! We are working to resolve this issue as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent numerous e-mails to ask on my order. At this point I just desire a refund, but can’t get ahold of a person to speak to about my order.
Order has been pressed to the front of the line. We apologize for the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many clients as possible. We really apologize we could not satisfy your needs and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for offering yourself the chance of being part of the SNOW family.