06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would show up in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in service. Searched their website and it states they are attempting to ship orders positioned by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to deliver out amongst thousands of other orders. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I’ve emailed twice and called without any success. . Finally today spoke with agent who mentioned they would email me tracking details but might not offer ship date. I purchased 1 set at complete cost and another at half off, spent an overall of $224 ().
As I was typing this complaint I did get an email which was apparently going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many clients as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for giving yourself the chance of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called customer Providers about being unhappy with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We provide a 1 month money back ensure with complete refund on any used or unused products. Customer simply has to pay return label. Simply return your items to us within one month of placing your order. Client is accountable for return shipping costs.
Any type of refund will be released as shop credit if returned after your 30-day window. Since of the nature of our service and products, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the 30 day period, however they kept jacking me around, SO that the thirty days period had actually passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a thirty days cash back ensure with full refund on any utilized or unused items (). Client simply needs to pay return label. Merely return your products to us within one month of placing your order – .
Due to the fact that of the nature of our organization and products, we are unable to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against flaws due to faulty craftsmanship or materials developing from Typical Usage of the device.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage brought on by accident, abuse or neglect. Any effort to open or take apart the device (or its accessories) will void the guarantee. If you find a flaw and alert SNOW during the guarantee period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over two weeks without any response. I also included images and my order number.
We deeply excuse the trouble! We are working to solve this issue as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various devices including phone, tablet, computer system, laptop computer, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually also sent out numerous e-mails to ask on my order. At this point I simply want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible. We truly apologize we couldn’t satisfy your requirements and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW household.