06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I received a created email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even understand if they are still in organization. Searched their site and it says they are trying to deliver orders placed by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship among thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many clients as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I’ve emailed two times and called without any success. . Lastly today spoke to representative who stated they would email me tracking information but might not supply ship date. I purchased 1 set at complete cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many clients as possible. We genuinely apologize we could not satisfy your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW.Thank you for providing yourself the opportunity of becoming part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Providers about being unhappy with the results from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We provide an one month refund ensure with complete refund on any utilized or unused products. Consumer just has to pay return label. Just return your products to us within 30 days of putting your order. Consumer is accountable for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our company and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the one month period, but they kept jacking me around, SO that the one month duration had actually passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 30 day cash back guarantee with complete refund on any utilized or unused products (). Customer just has to pay return label. Just return your items to us within 30 days of placing your order – .
Due to the fact that of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus defects due to defective craftsmanship or materials occurring from Regular Use of the device.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage caused by accident, abuse or neglect. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you find a problem and inform SNOW during the guarantee duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any action. I also included images and my order number.
We deeply excuse the inconvenience! We are working to fix this issue as quickly as we can. First, please make sure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various devices including phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have likewise sent numerous e-mails to inquire on my order. At this moment I just desire a refund, however can’t get ahold of a person to speak to about my order.
Order has been pressed to the front of the line. We apologize for the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.