06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an email that my order would show up in 1-2 weeks (). I received a created email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in organization. Searched their website and it states they are attempting to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship among countless other orders. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I’ve emailed twice and called without any success. . Finally today talked to agent who specified they would email me tracking information however could not offer ship date. I purchased 1 set at complete cost and another at half off, spent a total of $224 ().
As I was typing this problem I did get an e-mail which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible. We genuinely apologize we could not satisfy your requirements and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for providing yourself the opportunity of being part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I called client Services about being unhappy with the outcomes from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No concerns! We use an one month refund guarantee with full refund on any used or unused products. Client simply needs to pay return label. Simply return your items to us within thirty days of positioning your order. Customer is responsible for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the thirty days duration, however they kept jacking me around, SO that the 1 month duration had actually passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 30 day refund guarantee with full refund on any utilized or unused items (). Consumer just has to pay return label. Just return your products to us within one month of placing your order – .
Due to the fact that of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase versus flaws due to faulty craftsmanship or products developing from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage brought on by mishap, misuse or overlook. Any attempt to open or take apart the device (or its devices) will void the warranty. If you find a flaw and alert SNOW during the service warranty period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks without any action. I also included images and my order number.
We deeply say sorry for the hassle! We are working to fix this issue as rapidly as we can. First, please ensure your phone is credited a minimum of 50% Second, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer system, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent out various e-mails to ask on my order. At this point I just want a refund, but can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous consumers as possible. We genuinely apologize we could not meet your requirements and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.