06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away received an e-mail that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in company. Searched their website and it states they are trying to deliver orders placed by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I’ve emailed two times and called without any success. . Lastly today spoke with representative who stated they would email me tracking information however might not supply ship date. I acquired 1 package at full price and another at half off, spent an overall of $224 ().
As I was typing this problem I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible. We really apologize we could not fulfill your needs and we hope that when whatever normalizes again that you would reconsider SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I contacted client Services about being unhappy with the results from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No concerns! We provide an one month refund guarantee with complete refund on any used or unused products. Client simply has to pay return label. Just return your items to us within one month of positioning your order. Client is accountable for return shipping expenses.
Any type of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our service and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the thirty days duration, but they kept jacking me around, SO that the one month period had actually passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days refund guarantee with full refund on any used or unused products (). Customer just needs to pay return label. Just return your products to us within 30 days of putting your order – .
Because of the nature of our organization and products, we are unable to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus flaws due to malfunctioning workmanship or products arising from Typical Usage of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by accident, misuse or overlook. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you find a flaw and notify SNOW throughout the service warranty period, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks without any reaction. I likewise included images and my order number.
We deeply say sorry for the trouble! We are working to resolve this problem as rapidly as we can. Initially, please make certain your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent numerous emails to ask on my order. At this moment I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of customers as possible. We really apologize we could not satisfy your needs and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW household.