06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a generated e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even understand if they are still in business. Looked on their site and it states they are attempting to ship orders placed by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst thousands of other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous clients as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking details. I have actually emailed twice and called without any success. . Lastly today spoke to representative who mentioned they would email me tracking information however could not provide ship date. I purchased 1 package at complete cost and another at half off, invested an overall of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible. We really apologize we could not meet your requirements and we hope that when everything normalizes again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and received very same on 03-02-20, On 03-20-20, I contacted customer Services about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We provide a 1 month refund guarantee with complete refund on any utilized or unused items. Consumer simply needs to pay return label. Just return your products to us within 30 days of positioning your order. Customer is accountable for return shipping costs.
Any type of refund will be released as shop credit if returned after your 30-day window. Since of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 30 day duration, however they kept jacking me around, SO that the 1 month period had actually passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We use an one month refund guarantee with complete refund on any utilized or unused items (). Client just needs to pay return label. Just return your items to us within one month of placing your order – .
Due to the fact that of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the original date of purchase versus problems due to malfunctioning workmanship or materials arising from Regular Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you find a problem and inform SNOW during the guarantee period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the business several times over two weeks with no action. I also included images and my order number.
We deeply apologize for the hassle! We are working to fix this problem as quickly as we can. Initially, please make certain your phone is credited at least 50% Second, please use it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually also sent out various emails to inquire on my order. At this point I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has been pushed to the front of the line. We say sorry for the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when whatever normalizes again that you would reassess SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.