06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away got an e-mail that my order would show up in 1-2 weeks (). I received a produced email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I don’t even understand if they are still in service. Looked on their site and it states they are trying to ship orders placed by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to deliver out amongst thousands of other orders. We say sorry for the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Finally today talked to representative who specified they would email me tracking details but could not provide ship date. I acquired 1 kit at complete rate and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous customers as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when whatever normalizes once again that you would reassess SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I got in touch with client Solutions about being dissatisfied with the results from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No worries! We provide a 1 month cash back ensure with complete refund on any used or unused products. Consumer just has to pay return label. Just return your products to us within 1 month of positioning your order. Consumer is accountable for return shipping costs.
Any type of refund will be issued as store credit if returned after your 30-day window. Since of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the thirty days duration, but they kept jacking me around, SO that the 1 month duration had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a 1 month refund ensure with full refund on any used or unused items (). Customer simply has to pay return label. Merely return your products to us within 30 days of putting your order – .
Due to the fact that of the nature of our organization and products, we are not able to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase against defects due to defective workmanship or products arising from Regular Use of the gadget.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage triggered by mishap, misuse or overlook. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a defect and alert SNOW during the service warranty period, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks with no response. I likewise included pictures and my order number.
We deeply excuse the hassle! We are working to fix this issue as quickly as we can. Initially, please ensure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in different gadgets including phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have likewise sent out many emails to inquire on my order. At this point I just desire a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW family.