06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately got an e-mail that my order would arrive in 1-2 weeks (). I got a generated e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no reaction. I don’t even understand if they are still in company. Searched their website and it states they are trying to deliver orders put by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to deliver out amongst countless other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Finally today talked to representative who mentioned they would email me tracking information however might not provide ship date. I acquired 1 set at complete cost and another at half off, invested an overall of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many consumers as possible. We really apologize we could not meet your needs and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of being part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the outcomes from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I contacted this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We provide a thirty days refund ensure with complete refund on any utilized or unused items. Consumer just has to pay return label. Merely return your items to us within 30 days of positioning your order. Consumer is accountable for return shipping costs.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the thirty days duration, but they kept jacking me around, SO that the 30 Day period had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 1 month cash back guarantee with full refund on any used or unused items (). Client just needs to pay return label. Just return your items to us within thirty days of placing your order – .
Since of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against problems due to faulty craftsmanship or products arising from Typical Use of the device.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage brought on by mishap, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the guarantee. If you find a problem and inform SNOW throughout the service warranty period, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks with no reaction. I likewise consisted of images and my order number.
We deeply say sorry for the hassle! We are working to fix this concern as quickly as we can. Initially, please make certain your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent out many e-mails to ask on my order. At this point I just desire a refund, but can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible. We really apologize we could not meet your requirements and we hope that when whatever normalizes once again that you would reassess SNOW. .Thank you for giving yourself the chance of being part of the SNOW household.