06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I don’t even know if they are still in organization. Searched their site and it states they are attempting to ship orders positioned by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to deliver out among thousands of other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking details. I have actually emailed twice and called without any success. . Lastly today spoke with representative who mentioned they would email me tracking info but might not offer ship date. I acquired 1 kit at full price and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of being part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with customer Services about being dissatisfied with the outcomes from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We provide a thirty days cash back ensure with complete refund on any utilized or unused items. Client simply has to pay return label. Merely return your items to us within 30 days of placing your order. Customer is accountable for return shipping expenses.
Any type of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the thirty days duration, however they kept jacking me around, SO that the 30 Day period had passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We offer a 1 month cash back ensure with full refund on any used or unused products (). Customer simply needs to pay return label. Simply return your items to us within 1 month of positioning your order – .
Since of the nature of our business and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase against defects due to malfunctioning craftsmanship or products emerging from Normal Usage of the gadget.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage brought on by accident, abuse or disregard. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you discover a flaw and inform SNOW throughout the guarantee period, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no reaction. I also consisted of images and my order number.
We deeply excuse the hassle! We are working to fix this problem as rapidly as we can. First, please make sure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent many emails to ask on my order. At this moment I simply want a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible. We truly apologize we could not meet your needs and we hope that when whatever normalizes again that you would reassess SNOW. .Thank you for offering yourself the chance of being part of the SNOW family.